Project Overview

The project aimed to develop a mobile app for an education technology start-up. The app was designed to support data discovery for learners, providing information regarding courses and study plans. Its objective was to create a platform that allowed learners to compare courses based on various parameters, with the latest updated information through an automatic data pull/update mechanism. Furthermore, the app aimed to consolidate freely available knowledge content from various sources and offer real-time assistance to learners through a Telegram bot linked to a knowledge database.

The Product

The product developed was a mobile app designed to support learners in their course comparison process. The app provided a user-friendly interface where learners could explore and compare courses based on different parameters such as course duration, curriculum, pricing, and user reviews. The app also incorporated an automatic data pull/update mechanism, ensuring that learners had access to the most up-to-date information regarding courses and study plans.

• Course Comparison: The mobile app allowed learners to compare multiple courses simultaneously, helping them make informed decisions based on their preferences and requirements.
• Automatic Data Pull/Update: The app implemented a daily trigger mechanism to fetch and update course information, ensuring that learners had access to the latest details.
• Consolidated Knowledge Content: The app aggregated freely available knowledge content from various sources and presented it to learners in a single place, providing them with a comprehensive learning resource.
• Real-time Assistance: A Telegram bot was built and integrated with a knowledge database to assist learners with their real-time doubts and queries.

Project Duration

The estimated project duration for completion was approximately four months.

The Problem

Learners often struggled to compare courses effectively due to the lack of a centralized platform that provided comprehensive information. Additionally, manually updating course data was a time-consuming process, resulting in outdated information being presented to learners. Furthermore, learners had to navigate multiple sources to access knowledge content, leading to a fragmented learning experience.

The Goal

The goal of this case study was to address the challenges faced by our client and provide a solution that would streamline the course comparison process for learners. The objectives included:

• Develop a mobile app that enables learners to compare courses based on various parameters.
• Implement an automatic data pull/update mechanism to ensure the availability of up-to-date course information.
• Consolidate freely available knowledge content from various sources into a single platform.
• Build a Telegram bot linked to a knowledge database to provide real-time assistance to learners.

User Research

• Conducted user interviews to understand the pain points and needs of learners during the course comparison process.
• Performed market research and analyzed competitor apps to identify best practices and unique features.
• Gathered user feedback through prototype testing and iterative design sessions.

Through user research, it was found that learners faced challenges in comparing courses effectively due to fragmented information and a lack of real-time assistance. There was a need for a mobile app that consolidated course data, provided up-to-date information, and offered real-time support for learner doubts and queries.

Pain Points

The main pain points experienced by learners were:

• Fragmented course information: Learners had to navigate multiple sources to gather information about different courses, leading to a time-consuming and inefficient process.
• Outdated information: Manual updating of course data resulted in outdated information being presented to learners, impacting their decision-making process.
• Lack of real-time assistance: Learners needed immediate support and clarification regarding their course-related doubts and queries.

Solution Brief

The mobile app developed addressed the pain points identified during user research. The solution included the following components:

• Course Comparison: The app provided learners with a user-friendly interface to compare courses based on parameters such as course duration, curriculum, pricing, and user reviews. This streamlined the course selection process and empowered learners to make informed decisions.
• Automatic Data Pull/Update Mechanism: An automatic data pull/update mechanism was implemented, ensuring that learners had access to the latest information about courses and study plans. Daily triggers were set up to fetch and update data, eliminating the need for manual updates.
• Consolidation of Knowledge Content: The app aggregated freely available knowledge content from various sources, presenting it to learners in a centralized platform. This allowed learners to access comprehensive learning resources without navigating multiple websites or apps.
• Real-time Assistance through Telegram Bot: A Telegram bot was built and integrated with a knowledge database, providing learners with real-time assistance for their doubts and queries. Learners could interact with the bot to receive instant responses and guidance.

Impact and Lessons Learned

The implementation of the mobile app had a significant impact on learners and the course comparison process. The key outcomes of the project were:

• Streamlined Course Comparison: Learners could compare courses effectively using the app's intuitive interface, saving time and effort.
• Up-to-date Information: The automatic data pull/update mechanism ensured that learners had access to the latest course details, enhancing the accuracy of their decision-making process.
• Centralized Learning Resource: The consolidation of knowledge content from various sources provided learners with a comprehensive learning platform, reducing the need to navigate multiple websites.
• Real-time Assistance: The Telegram bot linked to the knowledge database offered learners immediate support and guidance, addressing their doubts and queries promptly.

Through this project, we learned the importance of creating user-centric solutions that simplify complex processes for learners. The successful implementation of the mobile app showcased the positive impact of technology in supporting data discovery and enhancing the course comparison experience for learners.